Shipping policy

Where we ship

Jupiter Sa ships from the United States to addresses within the United States only.

Delivery time

Typical delivery is 3–7 business days from the time you place your order to the time you receive it. This estimate includes order processing and transit time. Business days are Monday through Friday, excluding public holidays.

Delivery times are estimates, not guaranteed arrival dates. Carrier disruptions, severe weather, holidays, or address issues may cause delays.

Shipping charges

Available shipping methods, shipping charges, and any qualifying free-shipping offer are displayed at checkout before you pay.

Delivery questions or problems

Please check that your delivery address is complete and accurate before placing your order. If you need help with an address correction, a delayed or missing package, or a delivery question, email jupitersatiktok@gmail.com with your order number.

If an item arrives damaged, defective, or incorrect, please contact us before returning it. We cover the handling and any required return shipping costs for confirmed product issues. See our Return and refund policy for details.